Shopping and consumerism

consumer 40 terms TOEIC Part 5, Part 6, Part 7

Retail supplies a steady stream of TOEIC situations: an item out of stock, a receipt required, a warranty that has expired, a complaint escalated. The words that carry those situations — refund, exchange, faulty, receipt, warranty, in stock, discontinued, consumer rights — are worth having on instant recall for Part 2 and Part 3.

How to use this list

Study the list below, then check that you can say which stage of a purchase each word belongs to.

Target vocabulary

bargain browse cash desk checkout clearance sale consumer rights credit note customer service discontinued discount display exchange expiry date faulty guarantee in stock installment invoice loyalty card mail order manufacturer mark down on approval out of stock outlet overpriced proof of purchase purchase reasonably priced receipt refund retailer returns policy shoplifting special offer stock up on trade in value for money warranty wholesale