Different situations

Your task

Look at paragraphs 1 – 10, and answer the question that follows each one. (0-7475-6989-4). 1. If it is formal, it should begin with a polite salutation. If you don't know the recipient's name, call them Sir or Madam , but if you know their name, always use it (beginning with Mr. for men and Ms. for women). It should be brief, clear and to the point. End with Yours sincerely if you know the recipient's name, or Yours faithfully if you don't. Some people end theirs with Yours truly . Only use Best wishes at the end if it is informal.
What is the speaker talking about? 2. Mr. Jenkins : What's the schedule for today? Ms. Ranscombe : Well, after everyone has arrived and registered, there will be coffee in the reception area. This will give everyone a chance to meet their fellow delegates and do some networking. This will be followed by a plenary session in the main hall: I believe the speak